Over the last year, I have heard a lot of negative comments from cashiers whenever I pulled out my coupon binder. I have to admit that I no longer use a binder as I got tired of the paper folding requirements and just went to a shoe box... but that is a time constraint issue with 2 small boys... I digress...
Back to the comments...I never understood the hostility that I was experiencing at one of my favorite stores to shop at. Over time, I have developed relationships with several of the cashiers and they are always talking about this one "binder" lady... that they all dread dealing with. And after working with me for awhile... the hostility stopped towards me and I started receiving hellos and heads up regarding unadvertised deals. Yet I have always wondered why it occurred in the first place.
Well today... I finally understood. Clarity came in a chance encounter. I was happily shopping trying to remember what I had come for even though I had a list... (another digression... we had double doctor appointments today that were over an hour travel away from each other... so it was a long day of car rides with two little boys and I probably should have shopped tomorrow) and realizing that I was not making the best deal choices... when my favorite cashier came up with another couponer. This has happened before and I usually end up with a new friend and sometimes we swap coupons in the store. NOT this time... it seems the couponer that I met was the rude binder lady that the cashiers were always talking about. I had always discounted their comments as just spilt milk. Now I know why couponers have a bad name... this was the rudest encounter full of tension and attitude that I have experienced in years. I was totally shocked. If this is how she talked to another couponer or even just another person...I can only imagine her response when a cashier tells her that a coupon is not scanning.
And the real irony is that this person actually teaches couponing classes around my local town for a fee. (side bar... I have no issue with someone charging a fee to teach couponing. I, myself, don't do it for a fee... but that is my choice as currently I only teach friends on a one on one basis)....so the person who is partially responsible for giving couponers with binders a bad reputation in the local stores is also the person who is teaching (leading) others through this process.
Please, for the sake of all couponers that go after you... be nice and polite to the cashiers and fellow customers. Grace and kindness are valuable commodities.. or as a former boss used to say " you can get more flies with honey than with vinegar." After experiencing this chance encounter... I know that I will be praying for grace and kindness to spill out of my mouth when I am shopping.